Orders from EU countries and United Kingdom will be charged of 20% VAT when checking out. If you are from EU countries and VAT exempt, you can enter your VAT Number on checkout page then VAT will be deducted. You are also welcomed to email us at support@tiertime.com to get VAT exempted invoice, your billing address and shipping address are required.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
如果你想返回一个项目,你必须联系我们first at support@tiertime.com to obtain an Return Merchandise Authorization (RMA). Returns without authorization are not eligible for refund.
项目净值的20%将被扣除为RESTOCKING费用。您还需要负责退货运费,我们不能退还任何运费。
缺陷物品退货政策
If you are unhappy with our product but have already used it, please feel free to contact us so we can find an appropriate solution. You can email us at support@tiertime.com, we are happy to help!
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